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Friday, February 19 • 9:45am - 10:25am
Top things we need to learn about UX

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Join us to improve product and content usability for GUI and CLI. Learn how to recognize product usability issues before they result in a poor customer content experience.
Jakob Nielsen’s heuristics are the most used usability heuristics for user interface design. Let's explore how to apply the heuristics and improve customer experience of your product.


Shweta Jalgaonkar

Associate Content Strategist, Redhat
I am a senior technical writer with RHEL platform team. I joined Red Hat a year ago.I have over 12 years of experience in product documentation for enterprise software products from varied domains.I am specialized in DITA-based authoring, information architecture, and UX writing... Read More →

Vendula Ferschmannova

Technical Writing Manager, Red Hat
Technical communication professional passionate about minimalism, structure, and technical writing in general.My other area of interest is agile and helping people with their technical writing career.

Friday February 19, 2021 9:45am - 10:25am CET
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